Privacy Policy

Effective Date: 27-June-2025 Last Updated: 27-June-2025

Welcome to Salcon sound lab. We value your privacy and are committed to protecting your personal information in compliance with applicable Indian laws and regulations. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with our products and services.

1. Legal Compliance

Salcon sound lab is fully compliant with:

• The Information Technology Act, 2000, and amendments.
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
• Other applicable laws and directives issued by the Ministry of Electronics and Information Technology (MeitY) and other Indian government authorities.

We are also certified with:

• All necessary Government Certifications for electronics manufacturing and distribution.
• Recognized Electronics Product Safety Certifications, as mandated by the Bureau of Indian Standards (BIS) and other relevant regulatory bodies.

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2. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, phone number, email address, mailing address, etc.
• Payment Information: Billing details, transaction history (when you make purchases).
• Device and Usage Information: IP address, browser type, operating system, and browsing behaviour on our website.
• Customer Support Information: Records of communications for assistance or queries.

We do not collect or store any sensitive financial data such as debit/credit card numbers directly. All such data is handled securely by our payment gateway providers.

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3. Use of Information

We use the collected information for purposes such as:

• Processing orders and delivering products.
• Providing customer support and resolving issues.
• Enhancing our website performance and user experience.
• Sending you important updates, offers, and promotional material (only with your consent).
• Complying with legal obligations.

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4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Authorized service providers who perform services on our behalf (e.g., logistics, payment processors).
• Law enforcement or government agencies, if required by law or legal process.
• Our internal teams for business analytics and service improvement, under strict confidentiality.

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5. Data Protection and Security

We implement appropriate security measures as prescribed by Indian IT Rules to protect your personal data. This includes:

• SSL encryption on our website.
• Secure access protocols and firewalls.
• Regular audits and compliance checks.

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6. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or outdated data.
• Withdraw consent for data collection (subject to legal obligations).

To exercise your rights, please contact us at info@salconsoundlab.com

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7. Cookies and Tracking Technologies

We use cookies to improve website functionality and analyze user behavior. You can manage your cookie preferences through your browser settings.

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8. Third-Party Links

Our website may contain links to third-party websites. Salconsoundlab is not responsible for the privacy practices or content of these external sites.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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10. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Salconsoundlab
95, Lajpat Rai Market, Chandni Chowk, New Delhi, Delhi 110006

Email: info@salconsoundlab.com
Website: www.salconsoundlab.com